ARTICLE 1 PARTIES

1.1-SELLER

TITLE :LEVERS VIRTUAL SHOPPING LTD
ADDRESS :284 Chase Road A Block 2nd Floor Unit 172 Southgate London United Kingdom N14 6HF
PHONE :
E-MAIL ADDRESS :contact@paulkenzie.co

 

1.2-BUYER

GIVEN NAME(s) & SURNAME
ADDRESS :
PHONE  :
E-MAIL ADDRESS :

 s

ARTICLE 2 SUBJECT

The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers in relation to the sale and delivery of the product / products that the CUSTOMER ordered electronically from the www.paulkenzie.co website and whose code, name, quantity, and sales price are specified in Article 3.1.

ARTICLE 3 DETERMINATION OF THE ISSUES RELATED TO THE CONTRACTUAL PRODUCT, PAYMENT, AND DELIVERY

3.1-PRODUCTS

The fundamental characteristics of the goods or services are available at www.paulkenzie.co.

The prices listed and advertised on the site are the selling prices. Advertised prices and offers are valid until updated and changed. Prices announced for a specific period are valid until the end of the specified period.

All taxes on the goods or services subject to the Contract are included in the sales price.

3.2-DELIVERY METHOD AND PLAN

Delivery Address:

Delivery Person:

Invoice Information:

Product shipments will commence within a maximum of 2 working days after the product is provided by LEVERS SANAL MAĞAZACILIK SANAYİ VE TİCARET LİMİTED ŞİRKETİ. Shipping is free of charge.

3.3 DELAY INTEREST

As the payment will be made in advance or by credit card, the SELLER does not apply delay interest.

ARTICLE 4 GENERAL PROVISIONS

4.1) The BUYER declares that they have read and been informed of the preliminary information regarding the basic characteristics, sales price, payment method, and delivery of the product subject to the contract on the website www.paulkenzie.co and have provided the necessary electronic confirmation. By confirming this Preliminary Information electronically, the BUYER confirms that they have obtained the address, basic features of the ordered products, the price of the products including taxes, and payment and delivery information that the SELLER must provide to the BUYER before concluding distance contracts.

4.2) The product subject to the contract will be delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period described in the preliminary information on the website, depending on the distance to the BUYER's location for each product, provided that it does not exceed the legal 30-day period.

4.3) The SELLER cannot be held responsible for the failure to deliver the ordered product to the BUYER due to any problems encountered by the shipping company during the delivery process.

4.4) The SELLER is responsible for delivering the product subject to the contract intact, complete, in accordance with the specifications specified in the order, and with warranty documents and user manuals, if applicable.

4.5) The SELLER may provide a different product of equal quality and price by informing the BUYER and obtaining their explicit approval before the expiration of the performance obligation arising from the contract.

4.6) If the SELLER becomes unable to fulfill its contractual obligations due to the impossibility of supplying the ordered product or service, they must notify the consumer of this situation before the contractual performance obligation expires and refund the total price to the BUYER within 10 business days.

4.7) To facilitate the delivery of the product, this Preliminary Information Form must be electronically confirmed. If, for any reason, the product price is not paid or is canceled in the bank records, the SELLER is considered released from the obligation to deliver the product.

4.8) After the delivery of the product, if the relevant bank or financial institution does not pay the product price to the SELLER due to the unauthorized use of the BUYER's credit card by unauthorized individuals, not caused by the fault of the BUYER, the BUYER must return the product to the SELLER within 3 days, provided that it has been delivered to them. In this case, the transportation expenses are the responsibility of the BUYER.

4.9) If the SELLER cannot deliver the product subject to the contract within the agreed period due to force majeure or extraordinary circumstances such as adverse weather conditions, transportation interruption, etc., the SELLER is obliged to notify the BUYER. In this case, the BUYER may exercise one of the rights to cancel the order, replace the product subject to the contract with a substitute if available, and/or postpone the delivery time until the impediment disappears. If the BUYER cancels the order, the amount paid by the BUYER shall be refunded in cash and in a lump sum within 10 days. In payments made by the BUYER via credit card, the product amount is refunded to the relevant bank within 7 days after the BUYER cancels the order. Since the reflection of this amount to the BUYER's accounts after it is returned to the bank is completely dependent on the bank transaction process, the BUYER acknowledges in advance that the SELLER cannot intervene in any way for possible delays and that it may take an average of 2 to 3 weeks for the refunded amount to be reflected in the BUYER's account by the bank.

ARTICLE 5 PAYMENT REFUND PROCEDURE

In cases where the CUSTOMER exercises the right of withdrawal or in cases where the product subject to the order cannot be supplied for various reasons or in cases where it is decided to refund the price to the CUSTOMER with the decisions of the arbitration committee, the SELLER will refund the entire amount collected to the credit card used for the purchase within 14 days. The Bank will refund the payment to the CUSTOMER's credit card in the same number of installments as the number of installments the CUSTOMER used for the purchase, regardless of the number of installments. If the refund date and the card's billing cycle do not coincide, 1 (one) refund will be reflected on the card every month, and the CUSTOMER will receive the refunded installments after the installments of the purchase are completed. The number of installments paid before the refund will be deducted from the existing debts.

In case of return of the purchased products, the SELLER shall refund the entire amount collected to the credit card used for the purchase in one go. The Bank will refund the payment to the CUSTOMER's credit card in the same number of installments as the number of installments the CUSTOMER used for the purchase. If the refund date and the card's billing cycle do not coincide, 1 (one) refund will be reflected on the card every month, and the CUSTOMER will be refunded the amount paid before the refund.

The CUSTOMER acknowledges and undertakes that they have read and accepted this procedure.

ARTICLE 6 RIGHT OF WITHDRAWAL

The BUYER may exercise the right of withdrawal from the contract by rejecting the goods within 14 (fourteen) business days from the date of delivery of the product to them or the person/organization at the address specified by them, without any legal and criminal liability and without any justification, in distance contracts for the sale of goods. In distance contracts for service provision, this period starts on the date the contract is signed. Before the expiration of the right of withdrawal, the right of withdrawal cannot be exercised in service contracts where the performance of the service is initiated with the consumer's approval. The costs arising from the use of the right of withdrawal are borne by the SELLER. To exercise the right of withdrawal, the BUYER must notify the SELLER in writing by registered mail, fax, or email within 14 business days, and the product must not be used in accordance with the provisions of Article 5-e. If this right is exercised: a) The invoice of the product delivered to the 3rd person or the BUYER (if the invoice of the product to be returned is issued to a company, it must be sent along with the return invoice issued by the institution during the return. Returns of orders whose invoices are issued on behalf of institutions will not be completed if the RETURN INVOICE is not issued). b) The form specified when exercising the right of withdrawal, c) The products to be returned must be delivered complete and undamaged, together with the box, packaging, standard accessories, if any. d) The SELLER is obliged to refund the total price and the documents that put the buyer under debt to the BUYER within a maximum period of 10 days from the receipt of the withdrawal notification and to receive the goods back within 20 days. e) If there is a decrease in the value of the goods due to a reason arising from the fault of the BUYER or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's damages in proportion to their fault. Personalized measurements and products cannot be returned to the SELLER. Products such as earrings, etc., that require hygiene, cannot be returned to the SELLER. The products for which the right of withdrawal is to be used must not be used. Technological products whose packaging is opened once cannot be returned to the SELLER. f) In the event that the amount of the shopping voucher issued by the SELLER falls below the amount of the shopping voucher used due to the exercise of the right of withdrawal, the amount of the shopping voucher used within the scope of the campaign will be canceled.

ARTICLE 7 AUTHORIZED COURT

In the implementation of this contract, Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Trade and Consumer Courts are authorized for the settlement of disputes between the BUYER and the SELLER. These are the authorities to which the Buyer may apply.

By placing an order, the BUYER is deemed to have accepted all the terms of this contract.

This Agreement has been made for commercial purposes.